Frequently Asked Questions
Everything you need to know about shopping with Anna Furniture.
What is the typical delivery timeframe for large furniture items?
Standard delivery for in-stock furniture typically takes 7-14 business days. Custom or made-to-order pieces may take between 4-8 weeks. You will receive a tracking link and a scheduled delivery window once your order leaves our warehouse.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the items into your room of choice, full assembly by our professional team, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in original condition and packaging. Please note that a 15% restocking fee may apply to large furniture returns, and custom-made items are non-refundable.
Does my furniture come with a warranty?
All Anna Furniture pieces come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. We also offer extended protection plans for accidental stains or damage.
Can I request fabric swatches before making a purchase?
Absolutely. We understand the importance of texture and color; you can order up to five fabric or wood finish swatches for free through our website to help you make the perfect choice for your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your purchase in monthly installments.