Returns & Exchanges Policy

At Anna Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. Please ensure all furniture items are in their original condition and packaging to qualify for a return.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare for Pickup or Shipping

  Carefully disassemble and repackage your furniture in its original boxes, ensuring all hardware and assembly instructions are included.

• 3.
  Inspection Process

  Once the item reaches our warehouse, our quality control team will inspect it to ensure it meets our resale standards and is free of damage.

• 4.
  Receive Your Refund

  After approval, your refund will be processed back to your original payment method within 7 to 10 business days.